Hello
I recently sent my switch lite out to someone and paid for the service to replace my charging port as my device wasn’t charging. They had my device for about 10 days, so I messaged them asking when it would be done. I received a message that stated
, " I have done some extra work rebuilding the pads where the charging port is soldered and waiting for it to dry and seal well to solder the new charging port"
After receiving this message I waited a few days and asked again if they knew when they would be done, and they replied
" I am in a series of extra jobs that the console has, the charging port came with some broken cells and they were making contact with the frame and caused a short circuit and burned several electronic circuits, also the pads where the charging port is soldered were broken. There is one of the electronic circuits that I have in stock but there is still another that I do not have because it normally does not get damaged and I ordered it here in the country and it should arrive on Wednesday"
At this point they told me they were going to require additional money to fix it.
I then inquired about the issues and they replied
“I was redoing the pads and I had no signal from the electronic circuits. The electronic integrated circuits have internal electronic circuits also sometimes they can fail because they burn and everything is connected producing abnormal signals but sometimes they get damaged by opening the filaments without passing enough current. I was only able to realize when the final work on the pads was done and worked with voltage.”
After some more time had passed and I had not heard anything, I messaged them again and this is the reply I received
“the charging port has already been replaced with a new one and it is perfect, I have already checked it several times, the integrated electronic circuits that are in the red circle and the blue circle have already been replaced, the blue one was the last one I indicated since the red is the power manager that passes the current to the blue one that charges the battery, there is still a problem with the circuits indicated in orange that modify the data voltage that activate the charging battery signal and the system start, the connection lines and the integrated circuits are fine but an internal line inside the board I think is missing and I am studying how to make bridges since it is a new fault and I must figure out a way for the precise voltage to arrive to activate the signals. Today and tomorrow I am going to rest the motherboard and do the study of the connections and I will try on Monday to make the repair. Sorry, there are times when faults are not detected until the work is carried out.”
So for clarification I purchased a nintendo switch lite charging port repair.
They have had my device for 3 weeks and have asked for an additional 20.00
Before I sent the device aside from the loose charging port causing the device to not charge properly, there was nothing wrong with the device, meaning it was actively being played.
Also I had the charging port replaced once under warranty with no other issues.
Can somebody who has knowledge of this technical terminology please tell me if what they are claiming is legitimate?