Hey friendos i need a bit of help.
My younger brother has asked me to try to fix his PS4. I build computers and havent had much experience other then cleaning consoles so i thought id give it a shot.
This is a PS4 1200 (matte cover with physical system buttons not sensors)
The symptom he said started as the disc drive would pull in a disc, take longer then usual to read it which progressively got worse until it wouldnt read a disc at all.
He states the system eventually stopped pulling a disc in entirely.
He says at the time is stopped pulling in a disc, he would frequently hear the disc drive cycle constantly and one day that stopped as well
The last thing he noted is that it will not complete a software update and presents error code 42118-6
I verified concern, will not pull in a disc. Will not update, i tried through the system, in safe mode with the internet tool and with a usb, all present the same error.
It will not attempt to pull a disc in at all. i removed the disc drive, verified nothing inside looks out of place. all looks to be pretty clean. I verified the ribbon cables are seated fully and dont look to be damaged. The only thing i noticed was an audiable clicking when the system is on.
I fully disssembled the disc drive, i plugged the ribbon cables into the motor, laser assembly and fired up the system and the clicking is the laser reader clicking over and over again ill try to attach a video i took of it.
Finally i replaced the entire disc drive. zero change in symptom. still clicking, still will not take a disc in. however i can manually load it and unload it with the drive motor screw. if i press the eject button without a disc loaded it beeps 3 times, if i load a disc and press eject it beeps once but does not eject the disc.
any help or advice would be appreciated.